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A.S. Watson Leverages Robotics to Enhance Online and Offline Customer Connectivity

Pittsburgh, PA, February 28, 2020  – IAM Robotics, makers of autonomous mobile manipulation robots, is pleased to announce the addition of a new client, A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets.

A.S. Watson will deploy a fleet of Swift™ robots from IAM Robotics at its Benelux e-commerce fulfillment center in the Netherlands to help solve labour and capacity constraints due to a fast-growing, high-volume health and beauty retail business.

“Our business in e-commerce is growing rapidly, and we need a way to keep up with the growth while offering next-day delivery within our existing fulfillment center, which is important for us to deliver the Group’s Online and Offline (O+O) strategy,” said  Ed van de Weerd, CEO of A.S. Watson Health & Beauty Benelux. “IAM Robotics’ robots pick in a way similar to our manual pickers allowing us to leverage standard storage infrastructure, data flows, and workflow processes. This gives us a larger breadth of SKUs that our online shoppers are demanding and helps us build better customer connectivity by fulfilling our delivery commitment.” 

IAM Robotics Swift robots combine product piece picking with full warehouse mobility, thereby automating an entire task within the warehouse without human assistance. Swift robots pick and transport products like a human worker. A.S. Watson will deploy a fleet of Swift robots to pick products and place them on conveyors for transport to pack-and-ship stations, thereby freeing up existing picking workers for more productive roles.

“E-commerce operators who can satisfy consumers’ preference for more product choice and faster delivery enjoy a competitive advantage. Truly innovative operators utilizing advanced autonomous automation to mitigate the resulting pressure from labour and capacity constraints, enjoy a sustainable competitive advantage,” said Tom Galluzzo, CEO and founder of IAM Robotics. “We are excited to be working with A.S. Watson and to be a part of their innovation and sustained growth.”

About IAM Robotics
IAM Robotics makes autonomous mobile manipulation robots (AMMRs) capable of fully automated order picking and transportation in fulfillment centers and warehouses. Founded in 2012, the company is comprised of the best and brightest robot and automation experts, tinkerers, and problem solvers, who are laser focused on delivering innovation and operational value that is transforming the material handling industry. IAM Robotics is based in Pittsburgh, PA, a leading hub for robotics innovation, invention, and discovery. For more information, visit www.iamrobotics.com.

About A.S. Watson Group
Established in Hong Kong in 1841, A.S. Watson Group is the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets. Every year, over 5.3 billion customers and members shopped with its 12 retail brands in stores and online. With over 140,000 employees worldwide, A.S. Watson Group is also a member of the world-renowned multinational conglomerate CK Hutchison Holdings Limited, which has five core businesses in over 50 countries: ports and related services, retail, infrastructure, energy, and telecommunications. For more information, visit www.aswatson.com.